Helix Legal Group

How we implemented a structured automation package that standardized onboarding and reduced delivery time for a digital agency.

//Automation Timeline

5 Weeks

//Automation Timeline

5 Weeks

//Automation Timeline

5 Weeks

//Industry

Performance Marketing

//Industry

Performance Marketing

//Industry

Performance Marketing

//Company Size

50 Employees

//Company Size

50 Employees

//Company Size

50 Employees

//The Challenge

We mapped the existing onboarding journey end-to-end to understand each touchpoint, dependency and manual step involved. Based on this analysis, we identified repeatable processes that could be standardized and automated, reducing friction while creating a more consistent client experience.

//Strategy

We mapped the existing onboarding journey end-to-end to analyze every touchpoint, internal dependency and manual action required to activate a new client. This deep audit revealed inefficiencies, duplicated efforts and coordination gaps. Based on these insights, we identified repeatable processes that could be standardized and automated, reducing operational friction while delivering a faster and more consistent onboarding experience.

//Execution

The packaged automation system significantly reduced onboarding time by eliminating manual coordination and redundant steps. It improved internal clarity by defining clear responsibilities and structured workflows, while establishing a repeatable delivery framework that can scale consistently with new clients.

//Metrix

//Work Reduction

42%

//Work Reduction

42%

//Work Reduction

42%

//Leads Growth

35%

//Leads Growth

35%

//Leads Growth

35%

//Response Speed

50%

//Response Speed

50%

//Response Speed

50%

//Monthly Cost Savings

33%

//Monthly Cost Savings

33%

//Monthly Cost Savings

33%

Helix Legal Group

How we implemented a structured automation package that standardized onboarding and reduced delivery time for a digital agency.

//Automation Timeline

5 Weeks

//Automation Timeline

5 Weeks

//Automation Timeline

5 Weeks

//Industry

Performance Marketing

//Industry

Performance Marketing

//Industry

Performance Marketing

//Company Size

50 Employees

//Company Size

50 Employees

//Company Size

50 Employees

//The Challenge

We mapped the existing onboarding journey end-to-end to understand each touchpoint, dependency and manual step involved. Based on this analysis, we identified repeatable processes that could be standardized and automated, reducing friction while creating a more consistent client experience.

//Strategy

We mapped the existing onboarding journey end-to-end to analyze every touchpoint, internal dependency and manual action required to activate a new client. This deep audit revealed inefficiencies, duplicated efforts and coordination gaps. Based on these insights, we identified repeatable processes that could be standardized and automated, reducing operational friction while delivering a faster and more consistent onboarding experience.

//Execution

The packaged automation system significantly reduced onboarding time by eliminating manual coordination and redundant steps. It improved internal clarity by defining clear responsibilities and structured workflows, while establishing a repeatable delivery framework that can scale consistently with new clients.

//Metrix

//Work Reduction

42%

//Work Reduction

42%

//Work Reduction

42%

//Leads Growth

35%

//Leads Growth

35%

//Leads Growth

35%

//Response Speed

50%

//Response Speed

50%

//Response Speed

50%

//Monthly Cost Savings

33%

//Monthly Cost Savings

33%

//Monthly Cost Savings

33%

Helix Legal Group

How we implemented a structured automation package that standardized onboarding and reduced delivery time for a digital agency.

//Automation Timeline

5 Weeks

//Automation Timeline

5 Weeks

//Automation Timeline

5 Weeks

//Industry

Performance Marketing

//Industry

Performance Marketing

//Industry

Performance Marketing

//Company Size

50 Employees

//Company Size

50 Employees

//Company Size

50 Employees

//The Challenge

We mapped the existing onboarding journey end-to-end to understand each touchpoint, dependency and manual step involved. Based on this analysis, we identified repeatable processes that could be standardized and automated, reducing friction while creating a more consistent client experience.

//Strategy

We mapped the existing onboarding journey end-to-end to analyze every touchpoint, internal dependency and manual action required to activate a new client. This deep audit revealed inefficiencies, duplicated efforts and coordination gaps. Based on these insights, we identified repeatable processes that could be standardized and automated, reducing operational friction while delivering a faster and more consistent onboarding experience.

//Execution

The packaged automation system significantly reduced onboarding time by eliminating manual coordination and redundant steps. It improved internal clarity by defining clear responsibilities and structured workflows, while establishing a repeatable delivery framework that can scale consistently with new clients.

//Metrix

//Work Reduction

42%

//Work Reduction

42%

//Work Reduction

42%

//Leads Growth

35%

//Leads Growth

35%

//Leads Growth

35%

//Response Speed

50%

//Response Speed

50%

//Response Speed

50%

//Monthly Cost Savings

33%

//Monthly Cost Savings

33%

//Monthly Cost Savings

33%

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